PRIVACY POLICY
Privacy Policy
1. Introduction
Northern Animal Therapy Centre ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.northernanimaltherapycentre.co.uk. Please read this policy carefully to understand our views and practices regarding your personal data.
2. Information We Collect
We collect information to provide better services and improve your experience. This includes:
Personal Information: Name, email address, phone number, billing and shipping address, payment details.
Non-Personal Information: Browser type, device information, IP address, and browsing behaviour on our website.
3. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your orders.
To provide customer support and respond to inquiries.
To improve our website’s functionality and user experience.
To send promotional communications, if you’ve opted in.
To comply with legal obligations.
4. Sharing Your Information
We respect your privacy and will not sell your personal information. However, we may share your information with:
Service Providers: Third-party vendors that help us process payments, deliver products, or provide analytics.
Legal Obligations: Authorities if required by law to comply with legal processes.
Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the transaction.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. Cookies help us understand your preferences, provide a smoother browsing experience, and improve our services. You can manage cookie preferences through your browser settings.
6. Your Data Protection Rights
You have the following rights concerning your personal data:
Access: Request a copy of the information we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to legal obligations.
Objection: Object to processing your data for marketing purposes.
Portability: Request the transfer of your data to another service provider.
To exercise these rights, please contact us at northernequinetherapy@hotmail.com.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no online platform can guarantee 100% security.
8. Retention of Data
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before submitting your data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the website after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: northernequinetherapy@hotmail.com
Phone: 07745554181
Address: Main Street, Rathmell, Settle, North Yorkshire, BD24 0FB
Last Updated: 28/11/2024